Wikis and blogs transforming workflow

Wikis and blogs transforming workflow

Where e-mail and enterprise content management systems fall short, enterprise blogs and wikis shine as indispensable communication tools. Experts say CIOs should be looking at these Web-based tools not as renegade applications but as lightweight liberators that boost productivity throughout an organization.

Wow, where to start on this great article. The author clearly sees the potential that Wikis and Blogs have to transform the organization and cites some excellent examples. But Wikis and Blogs are a new paradigm, so they have faced some organizational resistance, I mean “that’s not the way we have always done it.” Even in academic environments, there is resistance to change. But the current workforce needs to beware. The up and coming one doesn’t think twice about these things.

nd the have another great article (Corporate blogging builds customer loyalty, worker efficiency) which examines how two companies are using blogs to leverage customer relations and even Microsoft has benefited from blogs.

26 April, 2006 |

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